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Wireless

FAQs for ATOM Home Wireless

Relocation

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Application Process

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Delivery Process

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Activation Process

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Document Verification

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Plan Renewal

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Device

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Fair Usage Policy

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Product Knowledge

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Warranty

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What is the warranty period for device?

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Which defects are covered in warranty?

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What are not covered in warranty?

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Where can I claim the warranty for the device?

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Can I purchase device only if my faulty device is not covered in warranty?

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Data Add-Ons

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Power Fiber

Mini Pro

Notes for ATOM User

  • All internet services will be subject to commercial tax of 15%. 3000 On-net SMS fair usage policy applied for SMS benefit usage beyond daily fair usage policy will charge with standard rate.

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