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FAQs for ATOM Home Fiber

Manage and your personal information

General

Application Process

Document Verification

Installation

Service

Subscription

Billing & Payment

How long does it takes to reopen internet line for suspended customers after payment?

Your line will be reopened within 4 working hours in the same day.

Speed & Usage

Wireless (Standard & Battery)

Fiber

FlexiNet

Home Wireless

Power Fiber

General FAQs

Mini Pro

General FAQs

Notes for ATOM User

All internet services will be subject to commercial tax of 15%. 3000 On-net SMS fair usage policy applied for SMS benefit usage beyond daily fair usage policy will charge with standard rate.

Other

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