Manage and your personal information
What should I do if I want to relocate my service?
Please go to relocate request in your profile Choose the service address which you want to relocate (note: Please skip this step if you have only one service address) Check service availability in your new address Set up the date when you want to relocate Confirm to complete the relocation request process
How many times can I request for service relocation?
You can request service relocation once in every three months.
How many days in advance should I need to request relocation?
Your request should be submitted at least one day in advance.
What will happen if I don’t move to new address at the set up date?
The service will not be work when you move to new address.
Do I need to pay any charges for relocation?
You don't need to pay any additional charges for relocation.
What should I do if I want to change relocation date?
You can't change relocation date after confirmation.
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