Contact us :

+959 780 008 080

FAQs for ATOM Home Wireless

Manage and your personal information

Relocation

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Application Process

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Delivery Process

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Activation Process

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Document Verification

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What will happen if my upload document is not correct?

You will receive the SMS/email when your upload document is not consistent with your detail information and the service will be stopped until you upload the correct one.

If I receive SMS of document rejected, what should I do?

You need to upload the correct document again.

Where can I re-upload the correct document (NRC/Passport)?

You can upload the document here https://bit.ly/ATOMreupload.

Plan Renewal

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Device

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Fair Usage Policy

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Product Knowledge

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Warranty

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Data Add-Ons

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Power Fiber

Mini Pro

Notes for ATOM User

  • All internet services will be subject to commercial tax of 15%. 3000 On-net SMS fair usage policy applied for SMS benefit usage beyond daily fair usage policy will charge with standard rate.

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Contact Us : + 959780008080 , 8080 ( ATOM User )