Manage and your personal information
Where can I buy ATOM Home Wireless internet?
You can buy it through online or ATOM Partner. Before buying, you have to register through broadband.atom.com.mm.
Why I need to check service availability at my location?
Checking coverage is needed as our service is only available in selected coverage areas with LTE/4G network.
How can I check service availability?
You can check it here https://broadband.atom.com.mm/check-coverage by pointing the exact location in map.
Can I use the service in other address which is differ from registered location?
No, you can't use the service in other address which is differ from registered location.
What is the difference between “deliver to home” and “buy at shop” options?
“Deliver to home” is ordering through online and device is delivered within 3 days after payment. “Buy at shop” is registering through online and pay cash and collect the device from the shop near your location.
What are the available payment method for ordering online?
Customer can pay through 1-2-3 service: Paying at any 1-2-3 service counter and presenting the payment code Mobile Banking/ ibanking. Customer can pay directly by using mobile banking or mobile financial services. Customer can pay with varies payment options on broadband website. For more details, visit https://bit.ly/ATOMPayGuide
Can I cancel my order?
You can't cancel your order after payment process is done.
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